Industry News

Cobots receive worldwide after-sales service and support

May 5, 2023

Universal Robots partners with Denali Advanced Integration for global integration and support

Denali Advanced Integration has become Universal Robots’ largest Certified Solution Partner (CSP), and it is now expected to use its integration expertise and market reach to bring Universal Robots’ collaborative-robot (cobot) technology to global businesses as part of its automation-as-a-service (AaaS) portfolio, which it announced in April. AaaS is designed to offer large-scale companies end-to-end integration and service support.

Figure 1: Cobot automation is versatile and has a wide range of applications.

Kim Povlsen, president, Universal Robots

“Automation is a natural step for companies aiming to improve productivity and overcome labor shortages,” said Kim Povlsen, president of Universal Robots. “Cobot automation in particular has never been more important and appealing to businesses because of its versatility and wide range of applications, supported at Universal Robots by an impressive ecosystem of partners (Figure 1). This exciting partnership with Denali is going to bring cutting-edge collaborative robotics to some of the world’s most important companies and will help large businesses successfully automate at scale.”

Denali’s automation solutions are deployed to large companies across manufacturing, transportation and logistics, health care and retail industries. Its recent collaboration with Amazon Web Services (AWS) will give customers that choose to automate with cobots the option of combining robotics with machine learning, using data and analytics to drive decision-making.

Justin Long, vice president, global automation, Denali Advanced Integration

“The combination of Denali, an experienced IT/OT partner, with Universal Robots, the leader in collaborative robots, allows us to bring the best automation designs to our customers while driving a strong return on their technology investments,” said Justin Long, vice president, global automation, at Denali. “This announcement, combined with our recent AWS collaboration and the introduction of our AaaS portfolio including software, hardware, services and support, provides everything companies need to quickly realize the benefits of this emerging technology and make it work for their business.”