Endress+Hauser showcased its new Customer Center.
Summit attendees gained technical insight from the multiple exhibitors at the event. A variety of technical forums and hands-on labs provided event-goers real-world process application experience, while letting them earn professional development hours. Attendees also networked with peers and content experts for a better understanding of how to tackle today's production and business challenges.
Central to the event, Endress+Hauser showcased its new 80,000 square feet, $16 million Customer Center. Matthias Altendorf, CEO of the Endress+Hauser Group, based in Reinach, Switzerland, said the company has experienced double-digit growth in the U.S., and doubled the number of employees here. "We built the Customer Center to help facilitate collaboration among our sales staff, partners and customers. This bolsters innovation and helps ensure our continued success," he said.
Todd Lucey, Managing Director of Endress+Hauser Sales Center USA, added that the company's growth in the U.S. has resulted largely from the hefty investments it has made over the years in customer training. The new Customer Center continues this focus. “Customers can send operators, maintenance personnel, engineers and other process personnel to the center to get hands-on training and real-world expertise in the state-of-the-art Process Training Unit (PTU) located inside the facility," he explained.
