Through the MISUMI website, customers can quickly find the quality components they need at low costs from top brands. We offer over 20 million parts from more than 3,000 brands with same-day shipping on over 100,000 stocked parts. Seventy percent of our products ship in four days or less.
MISUMI’s online configurator allows customers to easily configure parts with dimensions up to a micron, accounting for 80 sextillion—80 billion x 1 trillion—configurations. Customers can select the part, shape and dimensions needed, and the configurator will instantly generate a part number, pricing and lead time, eliminating the time wasted on waiting on a quote for a custom drawing. Computer-aided design (CAD) models are also available after configuration.
Q: On a related note, with machine builders often looking to place smaller orders with the same benefits of volume ordering, how have you accommodated those requests?
A: MISUMI is focused on saving customers' time. Nearly all of our components do not require any minimum order quantities, and our configurator provides pricing at various quantity breakdowns with quick and reliable shipping.
Every customer order is treated the same, and the first order received will be the first order shipped. All customers have access to our technical support engineers when they need it.
Q: Some machine builders are looking upstream in the supply chain for parts and components that are customized and configured for their needs. What kind of services can help to minimize engineers' pain points when it comes to cable or enclosures or other products?
A: Along with MISUMI’s 80 sextillion configurable components, we recognized that we could offer other services to reduce the customers in-house tasks, saving them time. Therefore, our Industrial Electronics team has developed programs for cut-to-length cabling, customized electrical enclosures and custom cable assemblies, all available with no minimum order quantities (Figure 2).
